2020 has been filled with disruption and uncertainty. Those of us in post-secondary education have been tested for months–tested on our ability to adapt, transform, and innovate. I could have never anticipated working virtually for six months (and still counting) without any notice or opportunity to prepare for the transition to all-virtual, online student support. However, in my role as assistant vice president for student success and retention at Morgan State University, I have witnessed the evolution of our campus culture from prehistoric to futuristic. One of my fellow employees at Morgan said two years ago, at the time of our accreditation visit, that “we’ve gone from the Flintstones to the Jetsons.” Over the past 8 years, our use of technology has increased exponentially.
